Too busy to get an associate out to give a repair estimate. Not smart if you to get new customers.
Do not come here. Allstate told me they were one of their preferred repair shops. The reason being they will do subpar work the cheapest way possible to help the insurance company. When I had anaccident out of town allstate never sent out and insurance adjuster and just listed it as a front end collision. The actual damage included number/grille and rim damage from a curb. Service king told me since the claim was only written up as front end collision they would have to put in a supplemental form for the rim damage only after I agreed to let them start repairs. Allstate denied the supplemental rim damage saying it was previous damage so no rim repairs were made. When I picked up my 2014 ford explorer after repairs my AC was blowing hot. I took it back to find out they had "forgotten" to recharge the AC after disconnecting it to repair some radiator mounts. Driving it home a second time I noticed a significant difference in AC performance. When stoped at red lights or accelerating after slowing down the AC would start blowing warm until cruising speed was reached and when I turned the car off there was an audible gurgling coming from the AC vents for the first week. The second week the passenger vents started blowing hot air. When I took it back to service king they told me the AC was charged and a different mechanic would have to look at it and allstate would get involved and pay me back IF the damage was caused by the accident. Even though it functioned fine for over 6 montgs after the accident before I could schedule the repair to coincide with my vacation time. Needless to say service king did/would not fix the problem denying it had anything to to with the repair work they performed. I opted NOT to have them take it to an ACTUAL mechanic as I know Allstate would have again given me the shaft. But I will remind you that Service King does offer a lifetime warranty on their repair work, except if they break something while doing the work and deny it was anything they did to it. In the meantime I am supposed to believe that it is a coincidence that my AC stopped working on a 3 year old vehicle after they tampered with it.
Hated having to use a body shop, but very impressed with the results .
Very responsive and friendly staff. Great work at reasonable prices.
Great service! Great work and the staff is OUTSTANDING (Noel)!
Service King Collision Repair Rawlinson is a US Car Repair based in Rock Hill, South Carolina. Service King Collision Repair Rawlinson is located at 148 Old Rawlinson Rd, Rock Hill, SC 29732, USA.
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