Called to schedule oil change appointment was told they were slow that day and did not need to make an appointment. I showed up slightly earlier than I anticipated and was told I needed an appointment and they could schedule me for tomorrow. I explained to her whom I spoke with and after about 30 min of her trying to find him and discuss it with him she reluctantly let me get it done. After almost 2 hours they finally had my oil changed. It doesn't take that long to change oil. They pulled my car in immediately after I got there. I will never go back to this location or probably to firestone again.
This location has lost its way. Look for another place. They have no honor. They do not honor appointments, shoving you to the side if someone walks up with a higher revenue job. If you like to be up charged they are great at that sort of thing. If you like waiting all day for a simple job, this is the place for you. I am pulling all my cars from this organization, as I have seen it degrade over the years. It happens.. its why there are other places to go. I have to give them one star, or this review won't enable the POST button. Thanks Google.
Screws in my tire as I was traveling home to PA. They rushed me in and had everything fixed in under an hour. Even needed a new tire. They were amazing
This is my go to place for tires and other wheel related work (alignment, rotation, balancing, suspension repair, etc.) This is a complete auto care shop so they can help with any auto related repairs. The staff is friendly and highly knowledgeable. I would recommend Firestone.
Great service fair price.polite people.
Firestone Complete Auto Care is a US Car Repair based in Rock Hill, South Carolina. Firestone Complete Auto Care is located at 2155 Cherry Rd, Rock Hill, SC 29732, USA.
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