I recently purchased my 3rd Suburban from Burns Chevrolet! I have always been offered the best deal possible, and been treated fairly and respectfully. I must say, however, that this purchase proceeded with the aid and assistance of Freddie Smalls, whose incredibly delightful and joyous personality made the entire process a complete pleasure! She is one in a million, and for sure, I will head her way for my 4th vehicle. If you are looking to buy, or just looking, go over to Burns and find Freddie. She will make your day! Well Done, Burns Chevrolet.
We recently bought a 2018 Traverse from Burns Chevy in Rock Hill. We worked with both Tony Mitchell and Freddie Smalls. Both were very knowledgeable about the car, helpful and friendly. We never felt like we were pressured. As Burns did not have the color we wanted, we found a great deal at another dealership an hour away. Tony was very upfront and honest that Burns could not match the price and he told us what we should look for when we went to inspect the other traverse to make sure their were no hidden issues for the low price. The other dealership ended up going back on their word on the price and when I called Tony, again he was extremely apologetic for our experience with the other dealership and helpful and even found us the car in the color we wanted coming in sooner then expected. Due to a personal issue Tony set us up with Freddi Smalls to finalize the paper work and get our car. She immediately reached out to us and kept us updated and got everything ready for us once the car was in. We cant say enough about how helpful and knowledgeable Freddi was about the car and the whole trade in process. She walked us through every aspect of the new features and made it feel very easy to use. She went above and beyond to make sure we were happy and has followed up with already 3X to make sure we were still happy with our purchase and did we have any more questions about all the new features of the car. She was amazing!!! Between Tony and Freddi, we would absolutely recommend Burns dealership and specifically both of them to our friends and family. There is something to be said about loyalty to people who treat you with respect and go out of their way to make sure you are happy and comfortable with your purchase, not many dealerships make you feel that way.
Wow! Between the courteous staff, gorgeous facility and plentiful selection of vehicles, I'm definitely more than satisfied. My sales rep, Elizabeth C, helped me to find a car that suited my families needs while staying within my financial limits. Thank you to everyone, you were highly recommended and I can see why.
Just wanted to say thanks to Don for being so helpful throughout the process of buying/caring for my car. I cannot say enough about him ....this is exactly why we bought the car the day we went to look at them! He is truly an asset to the dealership! If anyone want a hassle free guy to deal with see Don! He is not the "typical" car salesman! Super honest and down to earth and TAKES CARE of his customers even after you leave the lot with your vehicle! That says a ton in our book! They need more of him!
Elizabeth was great in assisting with the purchase of our new Cadillac from Burns. She listened to our needs, brought in the appropriate managers when needed, introduced us to the service department and made sure we knew everything we wanted to know about the vehicle before we left the dealership. The nicest piece of the entire experience was that the managers came and did everything right in front of you, versus sitting behind the glass in secret.
Burns Chevrolet is a US Car Dealer based in Rock Hill, South Carolina. Burns Chevrolet is located at 2515 Cherry Rd, Rock Hill, SC 29732, USA.
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