Wasn't greeted or told we'll be right with you. Had to wait 15mins to buy a case
BEST SPRINT STORE IN THE COUNTY
The customer service was terrible! My fiancé made a deposit over $100 on a phone when he ordered the phone. They said they would call him when they had received the phone but we did not find out until today, that they actually got his phone yesterday. As soon as they got the phone, it did not charge or turn on at all! He understood that the phone not working properly was not their fault, it was actually Apple's fault but then they had the nerve to say he could put down another $100+ deposit to get another phone which is ridiculous! Then they recommended that he should go to the Apple Store and have it replaced. We understand that it was not their fault but would have appreciated this if they would have called us as soon as they got the phone so it would have saved us all of this hassle. We wished the service was better.
The staff is wonderful and sometimes businesses GET BUSY but they handle the job. They sold me 4 new lines and still manage rude customers while helping me. Best Sprint store. Better than Fort Mill.
Friendly knowledgeable staff very helpful.
Sprint Store is a US Electronics Store based in Rock Hill, South Carolina. Sprint Store is located at 2037 Celanese Rd, Rock Hill, SC 29732, USA.
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