Store was a mess. Shoes we chose for my son were marked as on sale on the box. When we got to checkout, they wanted to charge us almost twice the price was supposed to be. They didn’t offer any discounts or any kind of alternative, just asked if we would pay the full price Since the box was marked wrong
Never had a problem when I go in. Staff is friendly (though sometimes busy, which is expected in any retail establishment) and engaging. If they don't have my size, they always offer to order it or get it from another nearby store.
Friends were in the mall when I stopped in this store when I saw some nice boots on sale for $29.99. After spending time trying on and deciding if I should get them I went to pay to be told they were $39.99. When one of the employees went to confirm the price the sign was gone. The Mgr took it off saying it was up there by mistake. Asked if if she’d give me the price advertised for she said no. It was advertised by there own sign picturing the boots. Been a retail manger before graduating college and I know she could have given it for that amount advertised. If the owners are anything like this manager they don’t stand by there prices. Never go here again.
Shoe Dept Encore is a US Shoe Store based in Rock Hill, South Carolina. Shoe Dept Encore is located at 2301 Dave Lyle Blvd #141, Rock Hill, SC 29730, USA.
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