Omg i have been standing in line for 30 minutes. I can't believe they have 1 person running register on sat and the week before school starts.
Be advised that if you wear their shoes one time they will not return them. I bought a pair of boots ($75 down the drain) that after wearing them one time received gashes in my ankles from the poor quality. I'm talking skin removed from my ankles. I even explained that to them. The sales lady told me "This is why we tell you to try them out at home on carpet first to make sure they are comfortable so you don't get stuck with them." Neither you or your staff informed me of this ridiculous policy. First of all I do not have carpet, and secondly, that is not how you find out how they will feel on your feet. You have to ACTUALLY WEAR THE SHOES since that is what they are made for. Plus I was not informed of any of this information until I went to return them. I cannot wear them again. I wasted money that I could have used on something else. They sell cheap product for department store prices. I will never shop here again. Unacceptable. I am the customer and I was injured while wearing your product. I just want my money back.
Great customer service!
Rude customer service !!!!
The ladies who work in this shop are the best... Friendly and helpful. It's the only shoe store in Rock Hill where you can get both a great selection and excellent customer service.
Rack Room Shoes is a US Shoe Store based in Rock Hill, South Carolina. Rack Room Shoes is located at 2331 Dave Lyle Blvd, Rock Hill, SC 29730, USA.
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