This is the worst place in the world. A bunch of unprofessional people who are paid to take care of troubled kids. Staff parks in handi cap parking, talked about about me to my son in sexual context. Never returned money left for my son, never got glasses he received while there. The kids there don't get better, they get worse. They tell you one thing and do another. I was allowed to talk to my son everyday until I started getting people in trouble for there inappropriate actions (telling my son they want to be his dad and how hot I was) , then all of a sudden I could not ever speak to him. They knew my son would tell me the horrors of what was happening in that hell hole and I was going to take appropriate actions!! Place is a joke and should be shut down! I took my son out of there before he was suppose to be taken out, best thing I ever did. Would not send my worst enemy there
I wish there were an option for zero stars. Please parents do not send your children here, seriously. Staff steal from patients, encourage them to fight, are improperly trained and will intentionally try to injure patients during restraints. There are cockroaches, which often end up in the food. This place needs to be shut down. Most people who go through "treatment" here come out worse. Please, if you love your children and want them to get better, find a different facility. I wouldn't wish this place on my worst enemy.
I'm here as of 11/19/17 this place is awesome I've been here almost 4 weeks
I am a patient there it is a terrible place if you truly want your kid to get better than they are now please try to find somewhere else for him or her to go if there was a negative
Written by Adrianna
So I was a client here for about eight months. Honestly I do not recommend sending anyone you care about to this facility. The majority of the staff have no idea what they’re doing and they are there for the pay. There is a reason they will not let you see where your child is sleeping, eating, bathing, living etc. The “units” as they like to call them, are absolutely filthy and unsafe (by the way where your children are staying looks NOTHING like the lobby or visitation/meeting rooms!) There are bugs, bats, and small rodents that run amuck around the place along with mold and broken fixtures. There are broken heaters and A/C units (a girl on my unit got physically burned by a broken heater and had to seek medical assistance immediately) alongside showers and toilets that don’t function. Now do not get me wrong the therapy is decent for the most part and there are about a handful of staff that actually care about these client’s wellbeing, but a lot of the newer staff seem to lack knowledge about mental illness and how to handle someone with even a mild mental illness/delay, let alone a severe one. If your child or the child of a loved one gets placed here, please, please advocate for them to be placed somewhere else. I don’t know how this place keeps passing inspections and audits!
New Hope Carolinas Inc is a US Hospital based in Rock Hill, South Carolina. New Hope Carolinas Inc is located at 101 Sedgewood Dr, Rock Hill, SC 29732, USA.
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